Terms of service

OVERVIEW

Welcome to the SOFIRN US Online Store.

This website is operated by AIMAI TECHNOLOGY LIMITED. Throughout these Terms, the terms “we”, “us” and “our” refer to AIMAI TECHNOLOGY LIMITED.

By visiting our site and/or purchasing products from us, you use our services and agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced herein or made available by hyperlink.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, please do not use our website or services.

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform technology that allows us to offer and sell our products and services to you.

1. Use of Our Services

You must be at least the age of majority in your state, province, or place of residence to use this site, or otherwise have the consent required by applicable law.

You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws when using the site.

You must not transmit viruses, malware, or any other code of a destructive nature. We may suspend or terminate access to our services for violations of these Terms.

2. Products & Availability

We make reasonable efforts to display product descriptions, specifications, colors, images, and availability as accurately as possible. Actual colors and appearance may vary depending on your device and display settings.

Product descriptions, prices, specifications, and availability may change without notice. We reserve the right to limit quantities, discontinue products, or restrict sales where reasonably necessary or required by law.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized activity, pricing or inventory errors, or orders that appear to be placed for unauthorized resale.

An order is confirmed after payment has been successfully processed and we have issued an order confirmation. Please review your order carefully before submitting it, as changes or cancellations may not be possible after fulfillment begins.

Purchases made through this store are subject to our Refund & Return Policy and any other policies referenced on the website.

4. Pricing & Payment

Prices are displayed in the currency shown on the website and may change without notice. Any applicable shipping charges, taxes, duties, or other fees will be shown where required or otherwise governed by the relevant policy and applicable law.

You are responsible for providing current, complete, and accurate billing and payment information. Payment processing may be provided by third-party payment service providers, subject to their applicable terms and policies.

5. Shipping & Delivery

Estimated delivery times are provided for reference and are not guaranteed unless expressly stated otherwise.

Orders may be fulfilled through our available fulfillment locations and delivered by third-party carriers. Delays may occur due to carrier operations, customs processing, weather, or other circumstances outside our reasonable control.

We will provide reasonable assistance with delivery issues in accordance with our Shipping Policy and applicable law.

6. Intellectual Property

The SOFIRN name, logos, product images, website content, graphics, text, designs, and other materials displayed on this site are owned by SOFIRN, AIMAI TECHNOLOGY LIMITED, or their respective licensors and rights holders, as applicable, and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use such content without prior written permission from the relevant rights holder, except as permitted by law.

7. Third-Party Services & Links

Our website may include links, tools, applications, or services provided by third parties. We do not control third-party websites or services and are not responsible for their content, policies, availability, or practices.

Your use of third-party services is subject to the terms and policies of the applicable third party.

8. Feedback

If you voluntarily submit feedback, suggestions, reviews, or other content to us, you confirm that you have the right to provide that content and that it does not violate applicable law or third-party rights.

To the extent permitted by law, you grant us the right to use such feedback for operating, improving, and promoting our products and services without additional compensation, unless otherwise agreed in writing.

9. Prohibited Uses

You may not use the site or its content to:

engage in unlawful or fraudulent activity;

transmit harmful code, spam, or malicious content;

infringe intellectual property or other rights;

harass, abuse, threaten, or harm others;

collect or misuse personal data in violation of applicable law;

submit false or misleading information; or

interfere with or circumvent the security or normal operation of the site.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms excludes any warranty, right, or remedy that cannot lawfully be excluded under applicable consumer protection law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we and our affiliates, service providers, licensors, officers, employees, and agents shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from or related to your use of the website, services, or products.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless us and our affiliates, officers, employees, agents, contractors, licensors, and service providers from claims arising from your unlawful use of the site, your violation of these Terms, or your infringement of third-party rights.

13. Termination

We may suspend or terminate access to the website or services where reasonably necessary, including if you materially violate these Terms, misuse the site, or engage in unlawful or fraudulent activity.

Any provisions that by their nature should survive termination will remain in effect after termination.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without prejudice to any mandatory consumer protection rights that may apply under the laws of your place of residence.

15. Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page. The “Last Updated” date at the top of this page indicates when these Terms were most recently revised. Your continued use of the website after any changes become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Contact Information

For questions about these Terms or our services, please contact us at:

AIMAI TECHNOLOGY LIMITED

Room B59, 19/F, YHC Tower 1

1 Sheung Yuet Road

Kowloon Bay, Kowloon

Hong Kong

Email: us-service@sofirnlight.com