Shipping policy

Shipping Destinations

We currently ship to addresses within the United States only.

Fulfillment Locations

Orders are generally fulfilled from our US local warehouse when the item is in stock. If an item is unavailable at the US local warehouse, we may fulfill the order from an overseas warehouse. The fulfillment location depends on product availability.

US Local Warehouse Address:

22000 Opportunity Way, Dock 1–5
Riverside, CA 92518, United States

Shipping Costs

We offer free shipping on domestic orders of $49 or more.

For orders below $49, shipping costs are calculated at checkout based on the order, delivery address, and available shipping method.

Order Processing

Most orders are processed within 1–2 business days. Order processing time is separate from transit time.

Orders are not processed on weekends or U.S. federal holidays. Orders placed during these times are processed on the next business day.

Processing may take longer if billing or shipping information requires verification, or if an item is marked as a pre-order or backorder.

Estimated Transit Times

Estimated transit times begin after dispatch and do not include order processing time.

• US Local Warehouse: Estimated delivery in 3–5 days after dispatch.

• Overseas Warehouse: If an item is unavailable at the US local warehouse, we will prioritize fulfillment from an overseas warehouse. Estimated delivery is 7–14 days after dispatch.

These are estimates, not guarantees. Actual delivery times may vary depending on the destination, carrier, weather, holidays, customs processing where applicable, and other factors outside our control.

Available shipping options and estimated delivery dates, when provided, will be shown at checkout.

Tracking

Once your order has shipped, tracking information will be provided. Tracking updates may take some time to appear.

Shipping Delays and Issues

Delays may occur due to carrier operations, severe weather, holidays, high order volume, customs processing, or other circumstances beyond our control.

If your package is lost, damaged, or significantly delayed, contact us at us-service@sofirnlight.com. We will review the situation and provide appropriate assistance.